KRC Research released a study on the 16 most stressful airports in the United States. The study was based on interviews with 1,500 business travelers and was conducted on behalf of Concur, a provider of expense management solutions and travel. In the slide show above we’ve posted the top 10 most stressful airports, with the full list printed down below.
The biggest factors that travelers said contributed to stress at the airport were:
1. Poor Wi-Fi coverage (19 percent)
2. Insufficient electrical outlets for electronic devices (18 percent)
3. Insufficient number/crowded bathrooms (19 percent)
4. Airport staff delivering poor service (28 percent)
5. Airport signs that lead to confusion (28 percent)
Of the travelers interviewed, 56 percent said the biggest challenge of navigating Chicago O’Hare airport (this airport took the #1 slot as most stressful) was the distance needed to be traveled between terminals and gates.
Meanwhile, 49 percent said the longest lines belonged to John F. Kennedy International Airport (JFK took the #2 slot).
There was some positive news for one airport. Dallas-Fort Worth (#6 in the study) was named the most hassle-free airport by business travelers. They earned high marks for a variety of food options, clear signage, and good Wi-Fi coverage.
Here’s a list of the most stressful U.S. airports from the least to the most stressful:
16. Las Vegas McCarran International Airport
15. Boston Logan International Airport
14. Orlando International Airport
13. Philadelphia International Airport
12. Charlotte/Douglas International Airport
11. Washington Dulles International Airport
10. Miami International Airport
9. San Francisco International Airport
8. George Bush Houston Intercontinental Airport
7. Newark Liberty International Airport
6. Dallas-Fort Worth International Airport
5. New York’s LaGuardia Airport
4. Hartsfield-Jackson Atlanta International Airport
3. John F. Kennedy International Airport
2. Los Angeles International Airport
1. Chicago O’Hare International Airport