Website Privacy Policy

Last Modified:  [11/14/24]

Introduction

The First to Know website, www.firsttoknow.com (“Website”), is operated by NOWDiagnostics, Inc., a Delaware corporation (“NowDX,” “We,” “Our,” and “Us.”). We respect your privacy and are committed to protecting it by complying with this Privacy Policy. This Privacy Policy describes the personal information that We may collect, use, disclose or otherwise process about visitors to the Website, and individuals who interact with Us in a business professional capacity. This Website is not intended for the use of individual consumers, nor do We collect the personal information, as defined below, of individual consumers, unless that information is voluntarily provided to Us. 

This Privacy Policy describes the type of information that We may collect from you or that you may provide to Us when you visit this Website, and our practices for collecting, using, maintaining, protecting and disclosing any information that you provide on or through your access to or use of the Website.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information, and how We will treat it. 

We reserve the right to change or update this Privacy Policy at any time by posting the updated Privacy Policy here, along with the date on which We changed the Privacy Policy. The Privacy Policy is incorporated by reference into and made a part of Our Terms of Use of the Website https://firsttoknow.com/terms-of-use. By accessing or using this Website, you agree to this Privacy Policy. Your continued use of this Website after We make any changes will be deemed your acceptance of those changes. Please check this Privacy Policy periodically for updates.

Minors Under the Age of 13

Our Website is not intended for the use of minor children under the age of 13. No one under the age of 13 may provide any personal information to Us or on this Website. We do not knowingly collect any personal information from children under 13. If you believe that We might have any information about a child under the age of 13, please contact us at [email protected] so that We can remove it.

California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see the section titled “Your State Privacy Rights” below for more information.

The Personal Information that We Collect

We collect various types of data from the Website. To better provide you with Our products and information about Our products on the Website, We may collect “personally identifiable information,” such as your first and last name, company or organization name, phone number, email address, country of residence, your status with relation to Our product (i.e. retailer, consumer, distributor, healthcare professional), the type of inquiry you are making (i.e. product availability, test-related questions), and any other information that you choose to provide to Us in the “Comments” section. 

We do not collect this information unless you voluntarily provide it to Us.

However, you may be required to provide certain personal information to Us when you elect to use certain products or services available on the Website. These may include (a) using Our Contact Form by clicking on the “Contact” link; or (b) sending Us an e-mail message.  

Feedback and Contact Forms.  This includes information that you share with Us about Our products and services, including the Website. We collect this information in the form of Our Contact Forms under the “Contact” tab.

Location Information. We may collect or infer information about your location based on your postal address, zip code or IP address.

Site Usage.  We may collect information about your use of the Website, including technical information about your device, browser or mobile carrier; usage information such as when you access the Website, for how long, and device identifiers and IP address.  We may also capture information related to your interaction with the Website. The technologies We use for the Site Usage data collection may include:

  • Cookies.  A cookie is a small file placed on the hard drive of your computer, your cell phone or other device. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of Our Website. Unless you have adjusted your browser setting so that it will refuse cookies, Our system will issue cookies when you direct your browser to Our Website. 
  • Web Beacons. Pages of Our Website [and our emails] may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Us (or our affiliates or our third party service providers), for example, to count users who have visited those pages or [opened an email] and for other related Website statistics (for example, recording the popularity of certain Website content and verifying system and server integrity).
  • Analytics.  We may use third party service providers like [Google Analytics] to obtain analytical information regarding the Website and our users’ access to and use thereof.  Such third party service providers may use data collection tools to compile reports and provide us with other services in connection with the Website.

As stated above, we use several Cookies on Our Website:

“Essential Cookies” enable you to use the Website and certain features. Disabling these Cookies may prevent you from using the Website. These types of Cookies allow Us to:

  • Record when you give consent to the use of Cookies, when applicable; and
  • Provide necessary security for the Website, including, for example, monitoring traffic flow on the Website and alerting Us to any potential security threats.  

We do not require your consent to use Essential Cookies because We use them only to operate the Website.

“Performance Cookies” collect information about how you use the Website.  They allow us to understand, for example, (1) the device on which you’re accessing the Website; (2) your preferences to ensure that any advertising content is delivered to you; (3) page load and site response times and (4) response(s) to error messages. 

“Preference Cookies” store information such as your preferred language selection, any login data or Website preferences. Without these Cookies, the Website may not be able to retain information to remember the choices you have previously made (such as saved language preference).  Preference Cookies can recognize your device and offer you a more personal experience so that you do not need to provide Us with the same information more than once.  We also use Preference Cookies to enable you to view any videos or other media on the Website. Disabling Preference Cookies means that We may ask you to reenter any otherwise saved information every time you visit the Website.

“Content/Advertising Cookies” gather information about your use of the Website so that we can improve your experience and provide you with relevant content and advertising.  We also use these Cookies to limit the number of times you may see an advertisement, as well as to help us measure the effectiveness of any advertising campaigns.  

Where required by law, We will present you with a Cookie banner the first time you visit the Website that explains the types of Cookies that We use, and asks for your consent for some of the Cookies We use.

If you want to delete any Cookies that We sent to your device, please refer to your web browser’s “Help” facility. In addition, most web browsers can be set to prevent you from receiving new Cookies, notify you before you accept Cookies or disable Cookies altogether. Details about this can normally be found in the “Help” facility provided with your browser. Please note that if you disable cookies, you may not be able to take advantage of some of the Website’s interactive functionality, as described above.

How We Use Your Information

We use information that we collect about you or that you provide to Us, including any personal contact information, for business purposes, including:

  • To provide and present our Website to you.
  • To provide you with information that you request from Us.
  • To communicate with you about Our products and services, and other news and information that We think will be of interest to you or your company. If you wish to opt out of marketing communications, please see the “Your Privacy Choices” section below.
  • To monitor and analyze usage of Our Website. 
  • To carry out Our legal and financial obligations.
  • To notify you about changes to Our Website or any products or services that We offer or provide through the Website.
  • In any other way We may describe to you when you provide the information.
  • To enforce the terms of this Privacy Policy and, the Terms of Use and other agreements, including for billing and collection purposes.
  • For any other purpose with your consent.

We do not sell, rent or lease Our customer lists to third parties.

We do not sell, rent or lease your personal information to anyone.

Disclosure of Your Information

We may disclose your personal information, without notice, if required to do so by law, or in the good faith belief that such action is necessary to (a) comply with the law or legal requirements, or with legal process served on Us; (b) protect and defend Our rights or property; and/or (c) protect the personal safety of other users of the Website or the public.

We may disclose aggregated information, information that does not identify any individuals, without restriction.

We may disclose personal information that We collect or that you provide as described in this Privacy Policy:

  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of NowDX’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by NowDX about Our Website users is among the assets transferred.
  • For any other purpose that We disclose when you provide the information.
  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • If We believe disclosure is necessary or appropriate to protect the rights, property, or safety of NowDX, Our customers, or others. 

Your Privacy Choices

We have created mechanisms to provide you with the following control over your information: 

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Website may then be inaccessible or not function properly.
  • Promotional Offers from NowDX. From time to time, NowDX may contact you via e-mail to provide announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. If you would like to stop receiving marketing or promotional communications via email from NowDX, you may opt out of such communications. There will be a hyperlink in most communications that you can use to opt out of any such communication. You can also email Us at [email protected]], and We will delete all personal information and include you in our “do not contact” list. This opt out does not apply to information provided to NowDX as a result of a product purchase, warranty registration, product service experience or other transactions.

Residents of certain states, such as California, Nevada, Colorado, Connecticut, Virginia, and Utah may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.

Accessing and Correcting Your Information

You may also send Us an email at [email protected] to request access to, correct or delete any personal information that you have provided to Us. We may not accommodate a request to change information if We believe the change would violate any law or legal requirement or cause the information to be incorrect.

Residents of certain states, such as California, Nevada, Colorado, Connecticut, Virginia, and Utah may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding Our use of their personal information. To learn more about California residents’ privacy rights, visit https://oag.ca.gov/privacy/ccpa. California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of the Website that are California residents to request certain information regarding Our disclosure of personal information to third parties for their direct marketing purposes. Please note that We do not disclose information to third parties for direct marketing purposes. To make such a request, please send an email to [email protected] or write Us at: 

NOWDiagnostics, Inc.

Corporate Headquarters

1200 Steward Pl.

Springale, AR 72764

ATTN: Customer Service 

Colorado, Connecticut, Virginia, and Utah each provide their state residents with rights to:

  • Confirm whether We process their personal information.
  • Access and delete certain personal information.
  • Data portability.
  • Opt-out of personal data processing for targeted advertising and sales.

Colorado, Connecticut, and Virginia also provide their state residents with rights to:

  • Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose.
  • Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects. 

To exercise any of these rights please send an email to [email protected] or write Us at: 

NOWDiagnostics, Inc.

Corporate Headquarters

1200 Steward Pl.

Springale, AR 72764

ATTN: Customer Service 

Nevada provides its residents with a limited right to opt-out of certain personal information sales. We do not sell data that triggers the statute’s opt-out requirements. 

International Notice for Residents of the United Kingdom, European Union, Switzerland and Uruguay 

Please read this Notice in conjunction with Our Privacy Policy if you access or use the Website from the United Kingdom, a Member State of the European Union, Switzerland, or Uruguay.  This supplements the information in the Privacy Policy.

Data Controller.  To the extent that NowDX is subject to the laws of the United Kingdom, European Union, Switzerland or Uruguay, and without admitting any such country’s or region’s jurisdiction over Us, when We process personal data (“Personal Data”), We are the “data controller” under such laws.

Legal Basis for Data Processing.  NowDX processes Personal Data for the purposes set out in this Privacy Policy, as described above. Our legal basis to process Personal Data includes processing that is necessary for:

  • The performance of Our services and obligations to Our customers and users of the Website; 
  • Our legitimate interests to manage Our relationship with Our customers; 
  • Complying with legal requirements (for example, accounting rules or mandatory disclosures to law enforcement agencies), or to ensure the safety of Our Website; 
  • Improving the Website, including by implementing analytics; 
  • Providing marketing communications to you, some of which may be personalized according to your interests. Depending on the nature of your relationship with Us, Our communications with you, and use of your Personal Data may be processed based on your consent, or based on Our legitimate interest to promote Our products and services to you.  You have the right to object to Our use of your Personal Data for direct marketing purposes at any time as provided below; 
  • Managing disputes, preventing fraud or otherwise complying with Our legal obligations; and
  • Performing a task carried out in the public or substantial public interest, such as providing disabled persons the opportunity to use our Website.

Where legally required, and where We have no other valid personal basis to process Personal Data, We will use our customers’ consent, which may be subsequently withdrawn at any time by emailing [[email protected] with the Subject Line – “WITHDRAWAL OF CONSENT.” If you wish to withdraw consent in this manner, please clearly identify in the email communication the jurisdiction in which you reside.  Any such withdrawal will not affect the lawfulness of processing based on consent before you withdrew your consent.

International Transfers of Personal Data.  By providing NowDX with your Personal Data, you agree and acknowledge that We operate in the United States and that, due to the nature of the Website, this information may be stored, transferred and processed on servers located in the United States.  We take appropriate steps to ensure that recipients of your Personal Data are bound to duties of confidentiality, and we implement measures such as standard data protection contractual clauses to ensure that any transferred Personal Data remains protected and secure.

Your Rights.  Under the data protection laws of the European Union, United Kingdom, Switzerland or Uruguay, you have certain rights related to your Personal Data.  You are entitled to exercise the right to:

  • Object to NowDX’s processing of Personal Data (where the basis of NowDX’s processing is in Our legitimate interests).  Upon receipt of an objection from you, We will stop processing your data and will not resume processing unless We can establish compelling legitimate grounds that override your rights;
  • Request the restriction of our processing of your Personal Data (for example, if the Personal Data is not accurate and needs to be updated); 
  • Update your Personal Data, or ask Us to update your Personal Data.  We cannot modify your data for prior transactions; 
  • Request access to your Personal Data (for example, a copy of your information, and how We use it). You may request access to your Personal Data.  NowDX’s providing you with access to your Personal Data will not include any information that belongs or relates to others who have not consented to NowDX’s disclosure of their information to you;
  • Request that NowDX delete or erase your Personal Data.  Please note that We cannot erase certain data if We are legally required to retain it for legal purposes, or if We need it to be able to perform any contractual obligations that We might owe to you; and   
  • Request that We transfer your Personal Data to another controller, in a structured, commonly used and machine-readable format, if it is technically possible for Us to complete such a transfer. 

To exercise any of these rights please email Us at [email protected], with the Subject Line “EXERCISE OF PRIVACY RIGHTS.”

Responses to Your Requests.  When NowDX receives a request from you to exercise any one of the rights enumerated above, We will indicate what Personal Data We may require from you, if any, to validate your identity. We will also provide information on any actions that We intend to take on the request in accordance with applicable law.

We will respond to your request as soon as possible and no later than 30 days from Our receipt of your request. In certain circumstances, however, We may need to extend this time by an additional two months, if, for example, your request is complex or onerous. If you believe that our processing of your Personal Data infringes applicable law, you may submit a complaint with the supervisory authority with jurisdiction over you and your data.

International Notice for Citizens of Brazil

Please read this Notice in conjunction with our Privacy Policy if you access or use the Website from Brazil.  This Notice supplements the information in this Privacy Policy.  

Controller of Personal Data.  To the extent that NowDX is subject to the laws of Brazil, and without admitting any such jurisdiction over Us, when processing personal data (“Personal Data”), NowDX shall be the “data controller” under such laws.

Sensitive personal data.  According to the Brazilian General Data Protection Law (the “LGPD”), data that concerns racial or ethnic origin, religious conviction, political opinion, affiliation to a union or organization of a religious, philosophical or political nature, data relating to health or sexual life, genetic or biometric data, when linked to a natural person, will be deemed as “sensitive personal data.” We do not collect “sensitive personal data.”

Lawful basis for data processing.  NowDX processes Personal Data for the purposes set out in this Privacy Policy, as described above. Our lawful basis to process Personal Data includes processing that is necessary: 

  • To perform the obligations of any contracts between NowDX and Our customers; 
  • To comply with legal or regulatory requirements; 
  • For NowDX’s legitimate interests to manage Our relationship with you, including to provide you with information about your use of the Website; 
  • To improve the Website, including by performing statistical studies or implementing analytics solutions (e.g., Cookies);
  • To provide marketing communications to you. Depending on the nature of your relationship with Us, We process your Personal Data either based on your consent or based on Our legitimate interest to promote Our products to you. You have the right to object to Our use of your Personal Data for direct marketing purposes at any time; and
  • To manage any disputes, prevent cases of fraud or comply with legal obligations.

Where legally required and NowDX has no other valid legal basis to process Personal Data, We will use consent by Our customers (for example, to provide you with marketing information). You may subsequently withdraw this consent at any time without affecting the lawfulness of processing based on consent before its withdrawal by emailing [email protected].

International transfers of Personal Data.  By providing NowDX with your information, you agree and acknowledge that We operate in the United States and that your information may be stored, transferred and processed on servers located in the United States or transferred to other third parties outside of Brazil, in each case, to achieve the purposes described in this Privacy Policy. We will adopt all necessary measures to ensure that the data that We collect and store receives the same level of protection as required under applicable Brazilian law, and also use lawful cross-border transfer mechanisms, whenever required by such laws, to transfer your Personal Data overseas. 

Data subject rights.  Whenever Brazilian law is applicable to the processing of your Personal Data, and without admitting jurisdiction in Brazil, you have the right to request from us:

  • Confirmation of the existence of the data processing;
  • Access to the Personal Data that we have processed;
  • Correction of incomplete, inaccurate or out-of-date Personal Data;
  • Anonymization, blocking or deletion of unnecessary or excessive data or data processed in breach of the provisions of the LGPD;
  • Portability of the data to another service provider or product provider, by the means of an express request, pursuant with the regulations of the national authority (ANPD), and subject to commercial and industrial secrets;
  • Deletion of Personal Data that We processed with your consent;
  • Information about public and private entities with which We have shared data; 
  • Information about the possibility that you may deny consent, and the consequences of such denial or revocation of consent;
  • Opposition to the processing carried out based on one of the situations of waiver and consent, if there is a breach of any provision of the LGPD; and
  • Revision of decisions made solely based on automated processing of Personal Data that might affect your interests, including any decisions intended to define your personal, professional, consumer and credit profile, or aspects of your personality.

When We receive a request to exercise one of these rights, We will advise what Personal Data We may require from you to validate your identity. We will also provide information on any action(s) that We intend to take on the request. To exercise these rights please email Us at [email protected] with the subject line “PRIVACY RIGHTS-BRAZIL.” We will respond to your request within the timeframe provided by the applicable laws and regulations.

If you believe that Our processing of your Personal Data violates applicable law, you may submit a complaint to the Brazilian Data Protection Authority (ANPD).

International Notice for Citizens of Colombia 

Please read this Notice in conjunction with Our Privacy Policy if you access or us the Website from Colombia.  This supplements the information in this Privacy Policy.

Claims process.  Please submit requests regarding your personal data to [email protected] with the Subject line, “PRIVACY RIGHTS-COLOMBIA.”  If NowDX identifies that the claim or additional documentation is incomplete, NowDX may require you to remedy the faults or provide additional information. If you do not submit the documentation and information required within two (2) months following the date of the initial claim, you shall be deemed to have waived the claim.

Additional data subject rights.  You have the right to file complaints before the Colombian data protection authority, the Superintendencia de Industria y Comercio, and to withdraw consent, except when there is a legal or contractual obligation that requires your personal data to remain in Our database. 

International transfers of personal data.  By providing NowDX with your information, you agree and acknowledge that We operate in the United States and that your information may be stored, transferred and processed on servers located in the United States or transferred to other third parties outside of Colombia, in each case, to achieve the purposes described in this Privacy Policy.

International Notice for Citizens of Ecuador

Please read this Notice in conjunction with Our Privacy Policy if you access or use the Website from Ecuador.  This supplements the information in this Privacy Policy.

Controller of personal information.  To the extent that NowDX is subject to the laws of Ecuador when processing personal data (“Personal Data”), and without admitting any such jurisdiction over Us, NowDX shall be the “data controller” under such laws.

The information of the data controller is the following:

[email protected]

NOWDiagnostics, Inc.

1200 Steward Pl.

Springdale, AR 72764

Lawfulness of processing.  NowDX can process your personal data when:

  • You have provided your consent to the processing of your Personal Data for one or more specific purposes;
  • It is necessary to perform NowDX’s obligations to you or the users of this Website; 
  • It is necessary to comply with a legal obligation; or
  • It is necessary for Our legitimate interests or those of a third party, except when such interests are overridden by your interests or fundamental rights and freedoms that require protection of personal data.

Claims to the data protection authority of Ecuador.  If you believe that We have not complied with your individual rights regarding processing of your personal information, you may submit a claim to the Ecuadorian Data Protection Authority (Superintendencia de Protección de Datos).

Your rights.  You may be entitled to exercise the right to:

  • Object to Our processing of Personal Data (for example, when our basis of processing your data is to protect Our legitimate interests).  Upon receipt of your objection, We will stop processing your data, and will not resume processing it unless We can establish compelling legitimate grounds that override your rights; 
  • Request that We restrict the processing of your Personal Data, when the purposes of the processing no longer apply, but you do not want Us to erase your Personal Data;
  • Request that We update your Personal Data, if you believe that the information that We have about you is inaccurate or incomplete.  You may ask us to update your Personal Data, but We cannot modify it for any prior transactions; 
  • Request that We provide you access to your Personal Data, such as if you want to receive a copy of your information, or request information on how We process your Personal Data.  Any response to your request will not include information that is related to the data of others who have not consented to Our disclosure to you of their Personal Data; 
  • Request that We delete your Personal Data. However, We cannot delete certain data if We must retain it for legal purposes; and
  • Request the transfer of your Personal Data, to another controller, in a structured, commonly used and machine-readable format, if it is technically possible for NowDX to complete this transfer.

To exercise any of the above rights, please email [email protected] with the subject line, “PRIVACY RIGHTS-ECUADOR.”

When We receive a request to exercise any of the above rights, We will indicate what Personal Data We require from you, if any, to validate your identity. We will also provide information on any action(s) that We intend to take on your request. We will respond as soon as possible and in accordance with applicable law.

International transfers of Personal Data.  By providing NowDX with your information, you agree and acknowledge that We operate in the United States and that your information may be stored, transferred and processed on servers located in the United States or transferred to other third parties outside of Ecuador, in each case, to achieve the purposes described in this Privacy Policy.

International Notice for Citizens of Peru

Please read this Notice in conjunction with this Privacy Policy if you access or use this Website from Peru.  This supplements the information in this Privacy Policy.

As the owner of your personal data, you have the right to (i) access your data that NowDX collects or retains; (ii) know how NowDX treats the data; (iii) update or correct the data if it is inaccurate or incomplete; (iv) request that NowDX delete your personal data, or (v) object to its collection for specific purposes. You may, at any time, revoke the consent that you have expressly granted to NowDX, or limit Our use or disclosure of your personal data.

You may direct your request to exercise the aforementioned rights to the following address: 

[email protected] with the subject line, “PRIVACY RIGHTS-PERU.”

You must submit your request pursuant to the terms established by the Regulation of Law No. 29733 and include with your request: (i) the name of the owner of the personal data; (ii) address or other means to receive a response; (iii) documents that prove your identity or legal representation, if applicable; (iv) clear and precise description of the personal data with respect to which you seek to exercise your rights and (v) any other documents that facilitate the location of the data.

We will provide information about the action(s) that We intend to take on your request without undue delay and, in any event, no later than 30 days after We receive your request. In some cases, if your request is complex or onerous, We may extend this period for an additional two months. Please note that these requests are subject to applicable law, ethical reporting standards, or document retention obligations imposed on Us.

If you believe that We have not complied with governing law, or have violated your rights, you can file a claim with the National Authority for the Protection of Personal Data, by contacting the Filing Desk of the Ministry of Justice and Human Rights. Calle Scipión Llona N° 350, Miraflores, Lima, Perú.

By providing NowDX with your information, you agree and acknowledge that We operate in the United States and that your information may be stored, transferred and processed on servers located in the United States or transferred to other third parties outside of Peru, in each case, to achieve the purposes described in this Privacy Policy.

International Notice for Citizens of Countries of Non-European Union Members, Middle East or Africa Countries

Please read this Notice in conjunction with our Privacy Policy if you access or use the Website from any European country that is not a member of the European Union or otherwise identified here, or the countries in the Middle East or Africa. This supplements the information in this Privacy Policy.  

Use of Personal Data and Your Rights. When you visit or register with the Website, your personal data is controlled by NowDX. We use your personal data to provide you with information and to monitor your use of the Website. We may also use your personal data to comply with legal obligations to which We are subject, or to fulfill our legitimate legal interests, such as to personalize your experience, develop and improve, or to detect illegal activity on, the Website. With your prior consent, NowDX may also use your personal data to send you offers and promotions.

You have a number of rights, including the right to request access to, change or delete your personal data, or to change your marketing preferences, as provided in this Privacy Policy.

You may reach us at [email protected] with the subject line, “PRIVACY RIGHTS-EMEA.”

International transfers of personal data.  By providing NowDX with your information, you agree and acknowledge that We operate in the United States and that your information may be stored, transferred and processed on servers located in the United States or transferred to other third parties outside of your country of residence, in each case, to achieve the purposes described in this Privacy Policy.

International Notice for Citizens of China

Please read this Notice in conjunction with the Privacy Policy if you access or use Our Website from China. This supplements the information in this Privacy Policy.

Sensitive Personal Information. We do not collect Sensitive Personal Information, as Chinese law defines that term, from you. 

Personal Information of Children.  We do not knowingly collect personal information of children under the age of 14. Please see the “Minors Under the Age of 13” section above for more information.

Sharing of your Personal Information with Third Parties.  Please see the Privacy Policy for information about how We may share your personal information with third parties, including our affiliates or marketing partners. We will follow the requirements of applicable Chinese law when sharing your personal information with third parties.

If it is necessary for Us to transfer personal information in case of a merger, division, dissolution, declaration of bankruptcy, or other reasons, We will provide notice of the name and contact information of the recipient here.  We cannot guarantee, nor do We represent, that the recipient of personal information will comply with this Privacy Policy when it receives and processes such personal information.

Cross-Border Transfer of your Personal Information.  By providing NowDX with your information, you agree and acknowledge that We operate in the United States and in order to provide Our products and services, including, without limitation, providing you with access to and use of this Website, We will transfer your personal information to our affiliates or marketing partners outside of China. We will use lawful cross-border transfer mechanisms to transfer your personal information overseas.

Data Subject Rights.  You have the right to access, correct or supplement, restrict or object to processing, and withdraw your consent with respect to your personal information that We may collect and/or process. Under the following circumstances, and subject to restrictions provided by applicable Chinese laws, if We have not deleted your personal information, you have the right to request We delete your personal information after:

  • We have achieved Our purpose for processing, or Our purpose for processing is impossible to achieve, or it is no longer necessary for Us to achieve the purpose of processing;
  • We cease providing Our services;
  • the retention period for such personal information ends;
  • You have withdrawn your consent; or
  • We process your personal information in violation of applicable Chinese law or an agreement with you.

You may also have the right to request that We provide you with means to transfer your personal information to a specific entity designated by you, to the extent that your request is permitted under applicable Chinese law.

To exercise your rights, please submit your request to [email protected] with the subject line, “PRIVACY RIGHTS-CHINA.”

Third-Party Links

This Website may contain links to third-party websites such as those maintained by Amazon for purchase of Our products. NowDX is not responsible for the privacy practices, data security or data retention of these external sites. We encourage you to review their privacy policies and terms of use.

Changes to Our Privacy Policy

It is Our policy to post any changes We make to this Privacy Policy on this page with a notice that the Privacy Policy has been updated on the Website home page. The date on which the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring We have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes.

Contact Information

If you have any other general questions, comments or concerns about Our privacy practices, or if you wish to request to exercise your rights where applicable by law and where a specific subject line for inquiries is not provided above, please contact [email protected] with the subject line, “PRIVACY RIGHTS.” Please provide your name and contact information along with your request.